Frequently Asked Questions (FAQ)

1. What is Snowdrop Fashion?

Snowdrop Fashion is a luxury fashion brand offering high-end dresses for various occasions, from grand celebrations to everyday elegance. Our designs blend sophistication, comfort, and timeless beauty.

2. Do you offer customizations?

Yes! We offer custom tailoring on select designs. For customization inquiries, email us at snowdroplokhandwala@gmail.com.

3. What are your shipping timelines?

We process orders within 1-2 business days, and delivery takes up to 7 working days, though it may take longer in rare cases. Shipping is free.

4. Do you ship internationally?

Yes! We offer international shipping. Shipping costs and timelines vary by location. Contact us for more details.

5. Do you accept returns or refunds?

We have an Exchange-Only Policy. Refunds are only granted in rare cases of defects. A clear unboxing video is required for exchange requests.

6. How do I request an exchange?

• Email snowdroplokhandwala@gmail.com within 7 days of delivery.
• Attach your unboxing video and order details.
• If approved, we will arrange return shipping at no cost.

7. How can I track my order?

Once your order is shipped, you will receive a tracking link via email.

8. How can I contact Snowdrop Fashion?

📩 Email: snowdroplokhandwala@gmail.com
📍 Address: 1st Floor, Shop No. 270 2148, New Link Road, Opp. Harmony Mall, Goregaon (W), Mumbai, Maharashtra 400104, India

For any other inquiries, feel free to reach out! 😊